Frequently Asked Questions
PacexTrade clients have access to a team of world-class support agents 24/7. Whether you feel most comfortable speaking with one of our agents by email, live chat, or phone, we are here for you.
PacexTrade clients have access to a team of world-class support agents 24/7. Whether you feel most comfortable speaking with one of our agents by email, live chat, or phone, we are here for you.
Bitcoin is a digital currency that makes it possible for rapid payments to be transferred at a very low cost, with no need for involvement on the part of central authorities and issuers.
Yes. We work hard to provide a secure system. We continuously monitor our network for any suspect activities. Do keep in mind that we can not offer security for Bitcoins which are stored on your computer and for this reason it is important to take extra steps to make sure that your Bitcoin wallet is secured.
Generating profits from cryptocurrency trading is quite similar to that of generating profits from regular Forex trading. The primary differences are fundamental analysis, and of course, the currencies selected.
Simply fill in the requested details on the sign up page to receive your login details.
The only required tools are a computer and internet connection. A smartphone or tablet may also be used to trade.
Yes we allow users to hedge and to scalp, as well as other high frequency trading styles.
We do not enforce any deposits or withdrawal fees on our platform. However, do note that all bitcoin transactions are subject to blockchain network and miner fees.
No. Pricing within the demo platform are the same as those within the live trading platforms.
We allow you to create as many Live and Demo accounts for each available currency option as you wish.
Bitcoin Log in to your account and find the ‘Deposits’ option between the side tabs. Choose the depositing method, the available currency and enter the amount you wish to deposit, then click on the red Deposit button. You will be redirected to a screen where you are provided with a Bitcoin wallet address. The funds will be added to your Vault automatically once sent from your Bitcoin wallet.
Please note that a unique Bitcoin address is generated for you each time you submit a deposit. You must use this address within 15 minutes. Do not use the same Bitcoin address more than once.
Credit/Debit Card Log in to your account and find the ‘Deposits’ option between the side tabs. Choose the depositing method, the available currency and enter the amount you wish to deposit, then click on the red Deposit button. You will be redirected to our third party provider where you can purchase and send Bitcoin in one step using your Credit/Debit Card.
The withdrawal process is swift. Once approved, Bitcoin withdrawals should arrive in an hour or less depending on blockchain traffic.
Yes, withdrawn funds are subtracted from your trading account right away. Unless you have withdrawn 100% of your funds, you will be able to trade with monies which remain in your account.
In order to withdraw your funds, you must have a Bitcoin wallet address open with a wallet provider, and the minimum withdrawal amount is 10 USD/EUR/GBP.
As a broker offering both MetaTrader 4 (MT4) and MetaTrader 5 (MT5) platforms, it's essential to educate our clients about the key differences between these popular trading solutions.
MT4 and MT5 are trading platforms developed by MetaQuotes Software Corp., and widely used by traders. They provide access to real-time market data, advanced charting tools, and trading functionalities.
While MT4 and MT5 share similarities, there are notable distinctions:
Programming Language: MT4 uses MQL4, while MT5 uses MQL5. MQL5 is more advanced, offering enhanced capabilities and features.
Charting Tools: MT4 has 31 graphical objects such as lines, channels, the Gann and Fibonacci tools, shapes, and arrows to predict future price movements. In terms of drawing tools, MT5 offers 44 graphical objects, including geometric shapes, channels, Gann, Fibonacci, and Elliott tools, and more.
Timeframes: MT4 supports 9 standard timeframes, while MT5 extends the range to 21, including additional minute-based and daily-based timeframes.
Strategy Tester: MT5's strategy tester is more advanced and accurate, allowing comprehensive backtesting of various trading strategies.
Trading Oders: T4 offers four types of orders: buy stop, buy limit, sell stop, and sell limit. Unlike MT4, there are six types of pending orders available in MT5: those offered by MT4 and two more – buy stop limit and sell stop limit.
Economic Calendar: There is no built-in Economic Calendar in MT4. But you can easily use a third-party calendar to keep track of the relevant financial news and keep an eye out on our Social Media channels. MT5 offers an integrated Economic Calendar with useful and real-time information about macroeconomic events. It helps traders track the important financial announcements which may affect the price of the assets. The Economic Calendar is a must if you want to better plan your trading.
The choice depends on your trading needs and preferences. MT4 is renowned for its simplicity, vast community support, and availability of custom indicators and expert advisors (EAs). If you primarily trade forex and prefer a user-friendly interface, MT4 may be suitable. However, if you trade multiple asset classes, require advanced features, or value-accurate strategy testing, MT5 might be the better choice.
No, MT4 indicators and EAs are not directly compatible with MT5 due to the differences in programming languages. However, they can be converted or rewritten to work on the MT5 platform.
Despite the introduction of MT5, MT4 remains widely used and supported by traders and brokers globally. It continues to be a popular choice due to its simplicity, extensive community support, and familiarity. MetaQuotes Software Corp. has expressed ongoing commitment to support and update MT4 alongside MT5.
Yes, you can transfer your trading account from MT4 to MT5. However, it's important to note that MT4 and MT5 use different programming languages, so any custom indicators or EAs developed for MT4 will need to be adapted for MT5.
Once you are logged in to your PacexTrade account, you can create a new MT5 Account. Once this step is completed, you can do an ‘Internal Transfer’ from your MT4 account to your PacexTrade Wallet and then, submit another ‘Internal Transfer’ from your PacexTrade Wallet to your new MT5 account. Should you need any help, please speak to our 24/7 Live Chat Support.
It's crucial to emphasize that the choice of platform should align with your specific trading requirements, asset preferences, and technical needs, ensuring a successful and tailored trading experience.
Select a financial instrument from the Market Watch and double-click on it. This will open the additional details and available selections.
Open the ‘File’ menu and then click on the ‘New Chart’ option. Once this is done, you will be able to select a financial instrument from the provided list.
Balance is the current amount of funds on your account following the last trade that you closed.
Equity is the total Balance and present Profit/Loss of open trades and SWAP.
Margin is the total amount of funds required to cover any possible losses which may occur during margin trading.
Free margin is the amount of funds available to open new trades. Free margin is simply equity minus margin.
Right-click in the ‘Market Watch’ area and then select ‘Symbols’ from the menu. Choose the desired currency pair and then click ‘Properties’ to show the values.
No, the time zone will always remain that of our trading servers.
Open the terminal window and select the ‘Account History’ tab. You can also save your trading history as a .html file to be viewed even when you are not logged on.
We do allow traders to make use of these types of trading systems.
Open positions are displayed in the ‘Terminal’ tab along the bottom of MetaTrader window.
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